Service
AI Knowledge Base Setup
Internal searchable knowledge systems and helpdesk automations.
Pricing
£150–£400
Designed for operational efficiency.
Best fit: Teams with scattered documentation · Businesses needing centralized knowledge access · Organizations wanting to reduce support ticket volume
Not ideal for: Teams without existing documentation · Businesses not ready to maintain knowledge base
Centralized, searchable knowledge base for your team.
Automated helpdesk responses based on knowledge base content.
Reduced support ticket volume through self-service knowledge access.
Knowledge base structure and organization
Delivered with documentation, governance, and measurement hooks.
Content migration and formatting
Delivered with documentation, governance, and measurement hooks.
Search functionality setup
Delivered with documentation, governance, and measurement hooks.
Helpdesk automation integration
Delivered with documentation, governance, and measurement hooks.
Access control and permissions
Delivered with documentation, governance, and measurement hooks.
Team training and documentation
Delivered with documentation, governance, and measurement hooks.
Step 1
Content Audit
Owners, metrics, and review cadence confirmed at the start of each phase.
Step 2
Structure Design
Owners, metrics, and review cadence confirmed at the start of each phase.
Step 3
Setup & Migration
Owners, metrics, and review cadence confirmed at the start of each phase.
Step 4
Integration
Owners, metrics, and review cadence confirmed at the start of each phase.
Step 5
Training
Owners, metrics, and review cadence confirmed at the start of each phase.
What platforms do you use for knowledge bases?
We work with Notion, Confluence, custom solutions, and helpdesk platforms depending on your needs.
Can it integrate with our helpdesk?
Yes. We integrate knowledge bases with helpdesk systems to provide automated responses and reduce ticket volume.
Ready?
Book a system audit or setup your automation
Tell us what you need automated, integrated, or optimized. We'll respond within one business day with next steps and pricing.