Who owns what when IDS runs your site

A reasonable thing to be cautious about when somebody offers to "run your website for you" is what happens to the site itself. Does it become theirs? Do you lose access? If you leave, do you start from scratch? This page is the short, honest answer to all three.

The domain is yours, always

Your domain stays in your name, in your account, with you holding the registrar logins. We never register a client domain in our own account, and we never ask you to transfer one to us. If we are managing DNS for you we do it as a delegated user, not as the owner.

The accounts are yours

Your hosting account (Vercel project), email account, analytics, and any third-party integrations are owned by you. We are added as a team member or admin so we can do the work, but the bill, the data, and the access policy are under your name.

The content is yours

Copy, images, photos, video, and any structured content like products or services are yours from the moment you give them to us. You can take them with you in any format we have them in.

The code: depends on how you joined

There are two ways to come on to a managed plan, and the code answer differs:

• Category A — you came across from a Doman Digital build. Your frontend code is already yours under the DD contract; the managed plan does not change that. You keep the GitHub repo.
• Category B — IDS built or rebuilt the site as part of the Launch Fee. The frontend code is licensed to you for use, and a complete code handover is provided 24 months after launch (or on cancellation, whichever is sooner). Until then we operate the code on your behalf.

Either way, the live site is operated under your accounts on your hosting, so a cancellation is a handover of operation, not a takedown.

What happens if you cancel

There is no minimum term and no notice period. When you cancel, your plan stops renewing — no further payments are taken after the current month. There is no exit fee. We agree a cutover date with you in writing so monitoring, support, and content access transfer cleanly.

What does not change when you leave

Your site keeps running on your account, with your accounts and your domain. Any custom build work we did on Scale stays in the codebase. Reports, runbooks, and the inventory of monitored thresholds are exported to you. You can take the site to another agency, run it in-house, or freeze it as-is.